ORDERING & TIMING
All orders require a minimum of 2 business days to be prepared before shipment or delivery. Orders placed with less than 2 business days’ notice will be scheduled for the next available date.
Yes. During checkout, you may select your preferred delivery date along with an available delivery window.
Timing will vary based on your selected shipping or delivery method. Please refer to our Shipping Policy and Local Delivery Policy for full details.
PRODUCT CARE & STORAGE
Our cookies are made without preservatives and are best enjoyed within 2 to 3 days of delivery for optimal flavor and texture.
Store in an airtight container at room temperature in a cool, dry place for up to 3 days.
Yes. Wrap cookies tightly and store in an airtight container in the freezer for up to 2 months. Thaw at room temperature before serving.
For a fresh-from-the-oven experience, preheat your oven to 300°F and warm cookies for 5 to 8 minutes.
GIFTING
Yes. All orders are thoughtfully packaged, making them ideal for gifting and direct delivery to recipients.
Yes. A gift message may be included with your order at checkout.
No. Pricing details are never included in shipped or delivered orders.
INGREDIENTS & ALLERGENS
Some products contain common allergens such as wheat, dairy, eggs, peanuts, and tree nuts. All items are prepared in a kitchen where these allergens are present.
All products are made in the home kitchen of Saratoga Sweet Treats.
Yes. Ingredient lists are included with each order.
LOCAL DELIVERY
Yes. Local delivery is available within the Saratoga area.
One delivery attempt is made. If no one is available, the order will be left at the delivery address. For additional details, please refer to our Local Delivery Policy.
SHIPPING
We offer shipping beyond the Saratoga area. Available options and destinations will be shown at checkout.
Orders ship Monday through Wednesday to minimize transit time and preserve freshness.
Once an order has shipped, delivery timing is managed by the carrier and cannot be guaranteed. For additional details, please refer to our Shipping Policy.
RETURNS & ORDER ISSUES
Due to the perishable nature of our products, we do not accept returns or offer refunds.
If there is an issue with your order, please contact us at hello@saratogasweettreats.com within 24 hours of delivery so we can review and assist.
CORPORATE & HOSPITALITY
Yes. We offer curated gifting options for clients, teams, and events. Please visit our Corporate Gifting page for more information.
Yes. We partner with boutique hotels, short-term rental hosts, and property managers to enhance the guest experience. Visit our Hospitality page to learn more or request a custom ordering link.
